Can you define empathy?
Up until recently, I couldn't either. Here's what the dictionary says:
The ability to understand and share the feelings of another.
Now, that's what I always thought...
If you've been in sales for more than a week, you've surely been disrespected by a customer before. You've had someone take complete control of the conversation and railroad you into all the places...
Have you ever worked your way to the mastery of a skill, just to never use it for anything worthwhile? If you haven't, you'd be completely unique among humans. Life is littered with stories of...
Do you have a hard time motivating your prospects to take action?
Every time you follow up, it’s the same ole story - they need more time. Why do they need more time? You know the...
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